Contact details from within the UK
The below numbers are free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.
Reservations – Pre-rental enquiries – Open Monday to Friday, 0800 – 1700
Please use this number for enquiries before reserving your hire vehicle: 0808 284 4444
Email: reservations@budget-emea.com
Customer Services
Please use this number for enquiries after your rental has taken place. 0808 284 3455 (08:00 to 16:00, Monday to Friday). Freephone from UK BT landlines. Calls from mobiles will be charged at your network's chosen rate.
Email: uk.budgetcustomercare@abg.com
Personal Accident Insurance Claim
To make a Personal Accident Insurance (PAI) claim, please call 0345 602 9429.
24 hour Roadside Assistance
Please use this number if you breakdown in the UK or need help on the road.
Open: 24 hours a day, 7 days a week
Data protection / Information enquiries direct from law enforcement
Contact us by post
Avis Budget UK Limited
Avis Budget House
Park Road
Bracknell
Berkshire
RG12 2EW
United Kingdom
Dispute resolution
We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.